How to reconnect your Google account

When Tapper can no longer use a Google Ads account, its row shows Needs reconnecting. You need to be a workspace Owner or Admin.

  1. With more than one protected entity, pick the entity in the switcher at the top of the sidebar.
  2. Under Setup, click Ad accounts, then Google Ads.
  3. On Ad accounts, find the row with the error chip and read its notice.
  4. Click Reconnect and sign in with a Google login that has access to the account.

Tapper brings you back to the same tab. The chip reads Connected and protection resumes.

Every chip, and reconnecting several accounts at once: Reconnect an ad account that stopped working.

Still need help?

Chat with our team and mention this article.