I don't see ads traffic on my dashboard
The chip next to your entity's name in the sidebar shows whether your ad accounts are linked. If it shows Protected but you see no data, check these:
- The monitoring script is not on your landing pages. Find it under Setup > Website > Monitoring. See Check that the monitoring script is working on your site.
- Your Google Ads account lacks Tapper's tracking template. Check the Google Ads page of Setup > Ad accounts.
- A campaign, ad group or ad template overrides Tapper's. Click Fix tracking on the Some ads skip Tapper's tracking banner, or see Fix campaigns, ad groups or ads that override Tapper's tracking.
- The ad account has no active campaigns or ads.
- You run call-only campaigns. Tapper cannot monitor them: the click goes to a phone number, not a landing page.
- Your workspace time zone differs from your ad account's. Change it in Settings > General > Time zone.
- Your domain is misspelled. Check that every domain your ads land on is listed in Setup > Website > Domains.
- The date range has no monitored clicks.
The full list is in No clicks on the dashboard: what to check. Still empty? Write to support@tapper.ai.
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