Support

Create your Tapper account

On this page

You need a name, an email address and a password, or your Google or company login. Sign-up creates your first workspace and starts a free trial with no credit card.

Invited by a colleague? Use the link in your invitation email instead: Accept a workspace invitation. Already have an account? Sign in to Tapper.

Steps

Sign up with an email address and password

  1. Open https://app.tapper.ai/register.
  2. Fill in First Name, Last Name, Email and Password (8 to 320 characters).
  3. Click Sign up. The card reads By creating an account you agree to our terms of service.

The sign-up card with its four fields and the three sign-up buttons

Sign up with Google

Click Sign up with Google and choose your Google account. There is no password to set.

Sign up with single sign-on

For companies that sign in to Tapper through their identity provider.

  1. Click Sign up with single sign-on.
  2. Enter your Work email and click Continue. Tapper finds your company's identity provider from the domain, and you sign in there.
  3. Sign up another way returns to the email form or Google.

The single sign-on step of the sign-up page

A workspace owner or admin must first set up SSO for your email domain: see Set up single sign-on (SSO) for your workspace.

What happens next

If something goes wrong

MessageWhat to do
That does not look like an email address.Check the address for a typo, for example a missing @ or a space.
Must be at least 8 characters. (under Password)Choose a password of 8 to 320 characters.
An account with this email already exists. Log in insteadYou already signed up with this address. Click the link to sign in, or use Reset a forgotten password if you do not remember the password.
No single sign-on is set up for this email domain. Sign up with your password, or ask your workspace owner.Your company has no SSO connection in Tapper for that domain. Sign up with the form or Google, or ask whoever runs Tapper at your company.
Your account was not created. Try again.Click Sign up once more. If it repeats, write to support@tapper.ai with the email address you used.

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